FAQ's   (frequently asked questions)

Q:  Where do I pick up the bike?

A:  We will pick you up at your hotel or B&B and transport you to our shop in Anchorage. 

 

Q:  How do I know if the bike I want is available for the dates I want?

A:  Call or email us for current availability.  We will "hold" a bike for 5 days while you finalize travel plans.

 

Q:  Can I ride anywhere?

A:  Not quite!  You may travel as far North as the Arctic Circle on the dual sport (GS) models.  Travel beyond the Arctic Circle is restricted and requires a $500.00 surcharge, a 7 day minimum rental,  as well as an understanding that roadside assistance is not available.  The Roadsters (R1150R) must stay on paved routes.

 

Q:  Do you rent helmets?
A:  We have a few helmets that we rent for $5.00 per day that are available on a first come basis. Your own helmet probably fits better.   Full coverage helmets are recommended.  Helmet use is mandatory.

Q:  Do the bikes have saddle bags, windshields?
A:  Yes.  All bikes are equipped for touring.  They also have tool kits.  Most have heated grips and hand guards.

Q:  Are the bikes in good condition?
A:  Yes. 

Q:  Can you store our extra luggage for us while we're on tour?

A:  Yes.  We do it all the time.

Q:  Do you provide jackets, rain suits, boots etc.?
A:  Sorry, too many clients, too many sizes.   Bring your own gear.

Q:  Is a rental day 24 hours? 
A:  A rental day typically begins in the AM and ends in the PM.     We are  open 7 days a week.

Q:  Is it safe to ride alone in Alaska?
A:  Yes.  The paved roads are well maintained, well marked, and Alaskans are  very friendly, however some are a bit quirky!   Unpaved roads should not be traveled alone.

Q:  What if the bike breaks down?
A:   We provide roadside assistance within Alaska below the Arctic Circle.  If we cannot repair your bike in a timely fashion, we will provide a  replacement bike if one is available.  If you wreck the bike we are not obligated to provide you a replacement.

Q:  Can we take the bikes out of Alaska?   Canada?
A:  You can travel into Canada if you let us know in advance.

Q:  What about insurance?
A:  Comprehensive insurance is included in the rental price.  However you are responsible for all  damage to the motorcycle, including traffic accidents, dropping the bike, and rock damage up to $1,000.  Rock damage is NOT considered a normal wear item.   Most insurance policies do not cover rented motorcycles, but a few do.  You are encouraged to check  with your personal insurance provider.